Contact SSIPTV Support
Questions about SSIPTV, Samsung/LG setup, or your order? We reply 24/7 β typically within 30 minutes.
Ways to Reach Us
π§ Email
Best for detailed questions, refund requests, and attaching screenshots.
π¬ Live Chat
Click the chat icon in the bottom-right corner of any page. Real humans β not a bot β 24/7.
β‘ Typical Response Time
Under 30 minutes, any time of day or night. Refund requests are processed within 24 hours.
π For Samsung & LG Users
If your Smart TV shows "Invalid URL" or "No playlist", re-open Simple Smart IPTV and re-paste the M3U URL we emailed. If it still fails, attach a screenshot β we'll respond with the exact fix.
π Before You Contact Us
Many questions are answered in our FAQ or setup guide.
Send Us a Message
β Message received β we'll reply to the email you provided within 30 minutes.